Why do people NOT observe the rule, don’t phone?

Utility provider for my gas, now I am in the process of leaving them for another supplier that can provide customer service, is trying to phone me.
They have been informed by myself several times I am deaf and that email/chat is my preferred choice of communication.
They have also been told by my landlord when he had to intervene, to help get my gas sorted because of cutting me off from chat. They were obviously still asking to speak to me, or phone, because he kept reminding them that I don’t hear in the phone. (Whoever was on that end of the phone were thick, or deaf, to not understand clear instructions from my landlord.)
They don’t try once to phone me, they have tried a few times, regardless that I have them now blocked.

The charity that is collecting my furniture, they require a phone number, so the driver can contact me when he is half an hour away. I inform them to make sure the driver knows to text.
I had an unknown mobile number phoning me. I cancelled call and texted and it was them. They have done this before; phone, when I have given clear instructions to text.

Why do people ask for phone number, when you clearly tell them you don’t have one? Or because you say that is not my form of communication and explain why, that they still ask?

Even HMRC are not fully accessible. They don’t provide email as a choice to contact them and as I seen on Twitter, they don’t accept DM via there, due to security. But you can send a query via Facebook private message. That led me  to apologise butting in on this conversation, but I asked HMRC how can you say sending a private message via Facebook, is anymore securer than via a private message on Twitter? I query because I am deaf and you don’t do email, which is my preferred method. Whether HMRC will respond to this question, is another thing.

Businesses everywhere are stepping up, but HMRC are in the dark ages still, because they don’t do email. The same reason, because of security.

Where I now live, the doctors I have registered at, at time of registering, I discovered they were a little bit more accessible than my old doctors. Providing something that other did not and that’s emailing me, if they need to contact me.

It’s a simple request, when I say my phone number is for text only. Please don’t phone. Yet they try to phone?

But it’s not simple to those that I tell and it’s frustrating.

Blog post re-share: Discrimination – PIP

Another blog post re-share from Summer Shines Studio Blog. This time the post is about as titled “DISCRIMINATION- PIP.”

A reminder for readers that are new here and don’t know, but before I started writing this blog, for several years I was on DLA which I was given for life. This is because I am deaf.
But as I have blogged about and I am not alone in this from reading elsewhere in different places, regardless I had DLA for life and those others affected, I had to apply for PIP when the time came. By this point, as well as discussing my deafness, I also had to discuss my mental health.
To cut this long conversation short, as I have some blog posts here on my blog already on the topic, so please catch up there on those if needed, I was not awarded PIP.
I did not appeal because it is stressful enough alone, but also I had a lot going on in my life with the loss of my cousin and her husband after they got run over, to finding out what an ex was truly like, that triggered me. I did not appeal, because I wanted to keep my sanity, with knowing I was finally getting out of my old work place, to start a new one and I wanted to make sure mentally, I was going to start that job!

Fast forward and as I blogged, after seeing the points system that is used, as a deaf person alone, there was no way I was going to get it for my deafness and as for my report with my mental health on top, I felt stigma in that report because of how it was written how I had a job. Even though you can apply for PIP, while you are working.

If you are deaf, for deafness alone, you are not going to get it. I could say more about my report, but I shan’t. Instead, just read and share the above post link, because it says it all, that many have experienced while claiming PIP. Discrimination and stigma!
The video on the link is unfortunately not subtitled, so I could not follow everything she said. But no doubt it is all what we have felt at some point when being interviewed, or worse.